DHS — very slow in providing tpa support

Address:Mumbai City, Maharashtra, 400020
Website:iba.dhs-india.com

We enrolled for corporate Insurance thru DHS India TPA. They are responsible to give us the policy details and insurance cards. The enrollment was done in last week of Oct-2016.

It's more than three months despite timely collection of premium, that they have provided no information about the policy or details about the e-cards.

Following up with them is futile. No one picks up the customer care number [protected] despite very high wait time of over 8 - 10 minutes and they give meaningless work is in progress responses over emails time and again weeks after weeks.
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    Mumbai, Maharashtra
    Maharashtra
    India
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