[Resolved]  Digital India Deal — money laundering - offering fraud prize

Address:New Delhi, Delhi, 110019
Website:www.digitalindiadeal.com

Company details:
Name: digital india deal
Website: www.digitalindiadeal.com
Email: [protected]@digitalindiadeal.com
Phone: [protected]

I received a call from the digital india deal that you have a chance to be the lucky winner.

If you buy the product of 500, so i purchased one fossil watch from www.digitalindiadeal.com at rs.650, which they delivered to me.

The issue started after few days, i got a call saying that you have got the laptop as a prize of rs, 72999. But you have to pay the gst amount of 7200 inr to deliver the prize from delhi to bangalore so i paid that amount through jdpay on 09/09/2017.

Merchant order id: bpx2e9v8 (Jd pay)
Name: future choice enterprises
Mobile no: [protected]
Request amount:rs. 7200.00
Payment date:09/09/2017

After paying that amount they did not stop here, they again called me after few days, saying now to pay the shipping and insurance charges which was 11000 rupees.

Merchant order id: bpo8p7k5 (Jd pay)
Name: future choice enterprises
Mobile no: [protected]
Request amount: rs. 11000.00

After paying my total amount of 18, 200 inr rupees, when time came of delivering the prize, they told that your prize has been damaged in shipping and now we will pay your paid money+your prize money in installments. So, now they asked for my bank details.

After providing my bank details, they are now telling me to keep minimum 18% of bank balance, which bank is also not saying to keep 18% minimum.

After few days they asked me to pay 22000 inr to link the bank account and this amount is refundable immediately one the first installment is credited to bank account.

I have denied to pay the amount and they told me whatever amount i paid will not be refundable and advised to pay only 10000 remaining 12 thousand will be paid by the agent vishal malhotra.

After paying 10000 inr received a call from rahul stating you 12000 inr received from our own employee and that amount is not consider and vishal malhotra played game that his job is in trouble if i won't pay the 12000 inr amount he will be thrown out of the company.

Merchant order id: bpt1w1f2 (Jd pay)
Name: future choice enterprises
Mobile no: [protected]
Request amount: rs. 10000.00

Merchant order id: bpy1a4w2 (Jd pay)
Name: future choice enterprises
Mobile no: [protected]
Request amount: rs. 12000.00

After paying above amount they kept on delaying installment amount and daily i kept calling them but they have to provide some or the other reason.

Finally i received the call again they asked me to pay 36000 inr to release the bank cheque.

I denied to to pay and requested for refund but i they have sent some item to address which cost 17500 inr but actually it doesn't cost more than 7500 inr.

Also they said remaining 22000 inr will be refunded by february but no response and i informed to take back the item which i received since that's not worth for 17500.


I request you to accept my complaint in which i have not got my total money of 40200 inr rupees + my bank details.

I also request you to take some strict actions, as this is the big fraud and many more consumers can be the victims of this fraud or scam.

If i didn't get my money back, then i have all the mails, which i will bring in front of court or media, if required.

Company details:
Name: digital india deal
Website: www.digitalindiadeal.com
Email: [protected]@digitalindiadeal.com
Phone: [protected]
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May 7, 2018
Complaint marked as Resolved 
I did't get any call from Digital deal india, how can my case show resolved and I did't even receive the refund amount. I have contacted Digital DEal Indai multiple times on the number 011 65333376, I should get number is busy and once the number is ringing they won't pick the call either they disconnect. Today number was ringing and they did't pick up and from afternoon number is switched off. I hope i need to take next steps lodging complaint against the company..
Digital India Deal customer support has been notified about the posted complaint.
Verified Support
Mar 28, 2018
Digital India Deal Customer Care's response
Dear Customer,

We apologies for the inconvenience cause to you.

Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved.

Further you can get in touch with our customer care team:[protected].

Thanks,
Team online support
[protected]
[protected]@digitalindiadeal.com
Verified Support
Mar 28, 2018
Digital India Deal Customer Care's response
Dear Customer,

We are into service industry, if any customer make complaint we always tried to resolve there concerned.

Request you to share your contact details so we can resolve your concerned.

Customer care team is available between 10 am to 7 Pm

Regards,
TEAM ONLINE SUPPORT
[protected]
[protected]@digitalindiadeal.com
Mar 28, 2018
Updated by moxith
I have contact multiple time and did't get a proper response..

Hello Digital India Deal Team,

Daily i had contacted your customer support for more than 2 months and one of your Agent named Vishal Malhotra and Rahul they used to response but no proper update. One of the worst customer care number after dialing multiple times lucky one call will be picked by your customer agent.

If you check your mail box, you could see my email. If your customer support is so concerned to resolve the myissue then they would have responded to my email and contacted me on my number.
Apr 25, 2018
Updated by moxith
Hello Team,

Please contact me at [protected]

I have tried contacting you at[protected].

I did't receive any response, please reach me out asap.
May 07, 2018
Updated by moxith
I did't get any call from Digital deal india, how can my case show resolved and I did't even receive the refund amount.

I have contacted Digital DEal Indai multiple times on the number[protected], I should get number is busy and once the number is ringing they won't pick the call either they disconnect.

Today number was ringing and they did't pick up and from afternoon number is switched off.

I hope i need to take next steps lodging complaint against the company..
Complaint comments 

Comments

I did get any response from Digital Deal India...
It was promised by the first week of April my payment will be refunded it is not yet done
you people are just escaping from avoiding me when i call back
your team member say they will arrange call back when i call and there is no call so far
Digital India Deal Customer Care's response, May 10, 2018
Verified Support
Dear Customer,

We apologies for the inconvenience cause to you.

Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved.

Further you can get in touch with our customer care team: - 011-65333376.

Thanks,
Team online support
011-65333376
info@digitalindiadeal.com

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    New Delhi, Delhi, India - 110019
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