Digital Vidya — fraudulent promise on placement during joining and harassment and outdated course content

Ssc2019

from Bengaluru, Karnataka

Address:

1001, 10th Floor, Tower-1, Pearls Omaxe Building, Netaji Subhash Place, Pitampura New Delhi – 110034, New Delhi, Delhi

Paid 60k, enrolled for digital marketing course. Got harassed by a lady trainer named Gauri, who harassed me in the session just for a feedback I gave . Post that trainer was changed based on my request . Most courses PPT has statistics as of 2013, and I am reading course in 2019 . I want my refund . I have not had a look at any course since this incident nor given any feedback for any trainer .

I want the refund for all this I had to undergo .

They had told that there would be placement for ppl who take course out of country and now they say no placement will be provided .

To canvas people they said all this and I enrolled with that assurance, but I recently got mail from Kapil, that there will be no refund because they gave another trainer and accordingly to them the issue is resolved

But I seek refund because as a consumer I have been cheated and it's like forcing someone to take salt that's expired already .

You can't take people for granted . 60k worth study what I got humiliation, harassment, slides and noted as of 2013 .

Consumer court please help as these institution is taking huge amount of money and giving misleading advertisement

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Digital Vidya customer support has been notified about the posted complaint.

Jun 25, 2019

Updated by Ssc2019 Hi digital Vidya because this case is true there is no response from your side since a week b. Please have the refund process asap. You can't keep playing with people hard earned money

Jul 23, 2019

Updated by Ssc2019 Hi please update

Verified Support

Jan 12, 2020

Digital Vidya Customer Care's response Sorry for the delays. We have escalated this issue to our team and they are investigating the issue.

We honestly wor towards giving the best to our candidates and if there is a lapse from our side, then rest assured that we will take corrective action ASAP. Please bear with us with patience.

Please mail us your problems and registration details on [protected]@digitalvidya.com so that we can understand the issue in details.

Verified Support

Jan 13, 2020

Digital Vidya Customer Care's response The e-Mail id is info at digital vidya dot com. Please mail all your details and we will be up at it as soon as possible.

Feb 03, 2020

Updated by Ssc2019 Hi digital Vidya ... What more should I mail when I have written my complaints in detail and a check on emails in the database will help you have the mails I have sent .

Pls ask my training coordinator for the mail
She's neetu .

I really can't write the story time and again for the irresponsible attitude towards a lady who was looking for returning to work by taking this course .It might not mean anything to you but that 60 k is my hard earned money before I became stay at home mom ..

Don't underestimate us pls .. out of corporate means the stay at home moms can run their business and for that I chose your institute .

A mail was written by me to Pradeep Chopra to which Kapil replied me to take the course again, which is really impossible now because I have lost confidence and trust in digital Vidya especially after gauri insulting and the way Kapil wrote no refund .

You all think you have done justice .

Education is business but should be with intergrity and respect .

I had a bitter experience from Kapil especially who's co founder not even apologizing and just dropping mail say no refund .

Please let me know when I will get refund .

I am not mentioning my name, because on checking with training coordinator neetu you will get all my details .

And after all this mail, for months there was no response

Please don't delay my refund . 60 k should be made proudly and not fooling people

So pls

Feb 03, 2020

Updated by Ssc2019 Here are the few screenshots of the mails received

And I wish to correct although I wrote to Kapil and pradeep it was Neha answering my mails ... Neither Kapil not pradeep responded

Feb 18, 2020

Updated by Ssc2019 Hi when can I expect the refund with all details why thismuch delay

Regards

Feb 18, 2020

Updated by Ssc2019 It's being more than one year with proof submitted not sure why so much confusion .

It's more than a year

Being in the digital space digital Vidya should be knowing customer service importance