[Resolved] Digitalindiadeal.com — I have purchased product but still not delivered

Jsatish

from Ahmedabad, Gujarat

Website:

www.digitalindiadeal.com

I have purchased genuine leather belt from ecommerce website www.digitalindiadeal.com. i have paid 499 using payumoney but my order is not still proceed. I have mailed to cancel order on their support email but not getting any reply. I want to cancel order and want my money back.

Order id: #[protected]
Date added: 05/07/2017
Payment method: payumoney
Shipping method: free shipping

I think this is fraud company, they told me you are eligible for free gift on your first order on site. Then they called me and told you are eligible for gift cose 72999 and for that you just need to pay service tax around 7909, once you pay service tax product is delivered on your address. They send me link to pay money but i didn't pay then i realise it's fraud company and want to cancel my order and want my money back

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Jul 12, 2017

Complaint marked as Resolved

Jul 10, 2017

Updated by Jsatish Company Name: Future Choice Enterprises

Adress: office no. 1466 e/13,
main dada fateh singh marg, Govindpuri,
Delhi - 110019, nr pooja masala
Online Websites :www.digitalindiadeal.com

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Comments

Digital India Deal Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Customer,

Thank you for taking the time to write to us.

We have escalated your issue to the concerned team. We assure you that we will resolve your problem

Regards,
Customer Support
TEAM DIGITALINDIADEAL

Digital India Deal Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Customer,

Thanks for showing interest in our offers & shopping with us.

YOUR PRODUCT IS BEING DELIVERED TO YOUR GIVEN ADDRESS. THROUGH THE DTDC COURIER SERVICES. YOUR TRACKING ID OF THE PRODUCT IS z28444161.

For further queries you can call our customer care numbers @[protected] or write to us [protected]@digitalindiadeal.com.

Thanks & Regards,
Team Online Support

Digital India Deal Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Customer,

Thanks for showing interest in our offers & shopping with us.

please kindly the attachment of the PROOF OF DELIVERY of the product to your address.

Regards
TEAMONLINESUPPORT

Nakul Shinde

from Mumbai, Maharashtra

[protected]:
Dear Customer Your Prize Id:[protected]@nakul#028.deals
www.digitalindiadeal.com
-
This is my winning no so plz tell me what wll hapen of my pament its fake site give my money back 15000 rs

Digital India Deal Customer Care's response, Oct 29, 2017

Verified Support

Dear NAKUL SHINDE,

We apologies for the inconvenience cause to you.

Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved.

Further you can get in touch with our customer care team: - 011 - 32400230.

Thanks,
Team online support
011-32400230
info@digitalindiadeal.com

Nakul Shinde

from Mumbai, Maharashtra

Dear Nakul Shinde

1) Thanks for showing interest in our offers & shopping with us.

You have placed an order as per the below details:

Transaction Date:-11/10/2017

Mode of Payment:- Jdpay

Transaction amount- Rs.5000/-

Kindly acknowledge so that we can process your order
Further you can call our customer care numbers @[protected] or Write on us- [protected]@digitaindiadeal.com /visit us @
www.digitalindiadeal.com[1] to check the status of your dispatched order or
order more products.

Thanks & Regards,
Team digitalindiadeal

2)Thanks for showing interest in our offers & shopping with us.

You have placed an order as per the below details:

Transaction Date:-15/10/2017

Mode of Payment:- Jdpay

Transaction amount- Rs.3000/-

Kindly acknowledge so that we can process your order
Further you can call our customer care numbers @[protected] or Write on us- [protected]@digitaindiadeal.com /visit us @
www.digitalindiadeal.com[1] to check the status of your dispatched order or
order more products.

Thanks & Regards,
Team digitalindiadeal

3)Thanks for showing interest in our offers & shopping with us.

You have placed an order as per the below details:

Transaction Date:-16/10/2017

Mode of Payment:- Jdpay

Transaction amount- Rs.7000/-

This is winning id

Kindly acknowledge so that we can process your order
Dear Customer Your Prize Id:[protected]@nakul#028.deals
www.digitalindiadeal.com

Plz tell when.i will get my money back as i hv give u all details .

Digital India Deal Customer Care's response, Oct 29, 2017

Verified Support

Dear Customer,

We apologize for the inconvenience that may have been caused to you.

We will share this information with the concerned department and get back to you at the earliest possible.

Regards,

Team Online Support
011-32400230
info@digitalindiadeal.com

Digital India Deal Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Customer,

Thanks for showing interest in our offers & shopping with us.

We are into service industry, if any customer make complaint we always tried to resolve there concerned.

Our customer care team will get back to you shortly & help you in resolving your queries to the best of your satisfactions.

For further queries you can call our customer care numbers @[protected] or write to us [protected]@digitalindiadeal.com.

Customer care team is available between 10 am to 7 Pm

Thanks & Regards,
Team Online Support