[Resolved]  Digitalindiadeal.com — please help in refund of my money

Website:digitalindiadeal.com

I have purchased selfie stick from ecommerce website www.digitalindiadeal.com. i have paid 499 using payumoney but my order is not still proceed. I want my money back. Sir i m from indian army and my every rupee is very important for my family

Order id: #[protected]
Date added: 31/10/2017
Payment method: payumoney
Shipping method: free shipping

I think this is fraud company, they told me you are eligible for free gift on your first order on site. Then they called me and told you are eligible for gift cose 75000 and for that you just need to pay gst around 6700, once you pay gst product is delivered on your address. They send me link gdpay to pay money but i paid both the amount for selfie stick and samsung tv also. Now both the two numbers are switched off. Is that company is fraud. Help me please i want my money back. The mobile numbers are [protected] name prasant gup and [protected] they tell me. Please help me to refund my money if the company is fraud
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Jan 5, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Nov 05, 2017
Updated by indrajitpankaj
Dear sir,
I have paid 6700 rupees gst charges on dated 02/11/17 i paid this amount for samsung company 50'inch led tv but now that customer care number is switched of after my payment... please solve my problem as soon as possible... is the digital india dealcompany is fraud
Verified Support
Dec 05, 2017
Digital India Deal Customer Care's response
Dear customer,

It is with great concern that we address an incident you experienced with our customer care service department.

After receiving your mail, we would like to make an apology on behalf of our company.

We are taking the entire necessary step to make sure that this type of problem does not happen again.

There is anything else that we can do to reduce your inconvenience,
Please feel free to contact us.

Thanks & Regards,
Team Online Support
[protected]
[protected]@digitalindiadeal.com
Verified Support
Dec 05, 2017
Digital India Deal Customer Care's response
Dear Customer,

We apologies for the inconvenience cause to you.

Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved.

Further you can get in touch with our customer care team:[protected].

Thanks,
Team online support
[protected]
[protected]@digitalindiadeal.com
Complaint comments 

Comments

Dear Customer,

Thanks for showing interest in our offers & shopping with us.

Our customer care team will get back to you shortly & help you in resolving your queries to the best of your satisfactions.

For further queries you can call our customer care numbers @[protected] or write to us [protected]@digitalindiadeal.com.

Thanks & Regards,
Team Online Support
Dear Customer,

We apologies for the inconvenience cause to you.

Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved.

Further you can get in touch with our customer care team:[protected].

Thanks,
Team online support
[protected]
[protected]@digitalindiadeal.com

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