Digitizeplatform.com — unable to withdraw amount.

Hi, concern,
I have registered under digitizeplatform.com. Licence got activated, then i have earned 1566 is my wallet balance. I am trying to withdraw full amount, but it accepting only 1000/-. Even i requested 1000/-, that amount also not yet processed. Status of the payment still showing processing. How long it will take to credit to my account. Will i get the amount or not?,

Even we are continuously calling the no which they given, we called, but no response..