DIMTS — authoritarian behaviour of driver

Address:

110043

Sir,

I am senior citizen aged 73. I boarded bus no. Dl - 1pd 2738 on route no.764 upto madhu vihar at old palam more at about 7.50 am on 9/10/2018. All the seats reserved for senior citizen were occupied by senior citizens. However at the front seat just at the exit door at the left hand side of driver a young boy was sitting. I approached that boy to give me the seat. He was nearly ready to vacate and looked at the driver who immediately intervened and asked that boy not to get up and let this man (Me) to stand. I told the driver that being staff of cluster bus service he was supposed to follow rules and observe some discipline and show some courtesy at least to the elderly commuters. After all they are travelling with due payment for each travel and the seats reserved for senior citizens should be allowed to be availed of by them. But he appeared to be most undisciplined and vagabond. He was without uniform and extremely authoritarian. To showoff his might he was also twisting his mustaches and was challenging me to be quite and do whatever i could. He meets so many senior citizens like me and he damn care.

Would you, please do the needful to check the authoritarian and vagabond behaviour of above driver. He should be made to observe discipline, civil behaviour and bear uniform while driving the bus. I will be grateful if i am informed of the action taken.

No action will obviously embolden this unruly driver to continue his dadagiri and boast. I also made this complaint to mr ibrahim on customer care no.

Thanking you, sir.