[Resolved] Dish TV — addon cancel automatically

mridulgupta123

from Delhi, Delhi

Address:

175001

I did not cancel my dishtv addon pack of rs 25 (For ist month) with gst, it cancel automatically, this is fraud by dish tv,. After cancel of my 25rs addon plan they tell me you have to recharge with 99rs to avail this addon. They tell you have recharge with 25 rs now you only able to view channels for 5 days not a month.
And when i recharged my dishtv with nonstop plan they tell me 7 hd channels will continue till switch off date i. E 2020 december, now they tell they will available only for 1 month

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Jan 15, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2017

DishTV Customer Care's response Dear Mridul Gupta(mridulgupta123),

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Dec 12, 2017

Updated by mridulgupta123 [protected] reg mob no

Verified Support

Dec 14, 2017

DishTV Customer Care's response Dear Mridul Gupta(mridulgupta123),

In order to look into your matter. Please share your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV