[Resolved] Dish TV — amount deducted without any information and misgauding

Dhananjayjabde

from Mumbai, Maharashtra

Address:	Beed, Maharashtra, 431515
Website:	www.dishtv.in

I have recharged my dish tv vc number [protected] of rs.1911/- with save 20% on recharge of 12 month offer as per customer care for swagat pack with 1 year validity. Recharge date 05/12/2017.

But as per customer care swagat pack activation has been failed due to that they have deducted rs.382 for add on pack 1 day charge.
And also my validity has been decrease from 4/12/2018 to 13/9/2018.

I have attached snap shots for amount deduction.

Please extend my validity upto 4/12/2018.
And also i called customer care lot of time but every time they are misgauging.

+2 photos

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Jan 16, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

DishTV Customer Care's response Dear Dhananjay

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Dec 09, 2017

DishTV Customer Care's response Dear Dhananjay,

Hope you are doing good.

Our team got in touch with you and informed you that we have credited the necessary waiver in your DishTv account.

Regards,
Online Team
DishTV