[Resolved]  Dish TV — cheating customers

I am a dish tv user and i recgarged my dish tv account for 3 months for maxi sports pack on 20th nov 2017 & switch off date is 18th feb 2018 which includes one channel named sony ten 1.
But now they removed this channel from my tv and now they are demanding price for activating this channel and giving me reasons like input price is increased.
But there is no right to remove a channel before my switch off date because i already paid for the channel.
My dish tv reg. Mobile no. Is [protected].
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Jan 11, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
DishTV Customer Care's response
Dear Vivek Tekchandani,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Dec 11, 2017
DishTV Customer Care's response
Dear Vivek Tekchandani,

Hope you are doing good.

Our team got in touch with you and informed you that due to increase in the input cost these TEN channels can be offered only on ala carte basis and not as part of the base pack from 1st Dec 17 However, as you are our old and valued customer you can get these.

Regards,
Online Team
DishTV
Complaint comments 

Comments

[protected]
DishTV Customer Care's response, Dec 15, 2017
Verified Support
Dear Jaydeep Zala,

Please share your exact concern along with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Dec 23, 2017
Verified Support
Dear Jaydeep Zala,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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