Dish TV — dd national is not coming on my dish tv connection

pradeepsingh999

from Bhiwadi, Rajasthan

Address:

village bound khurd, 127025

Dd national is not coming on my dish tv connection
dish tv vc no. [protected]

As we know that it is free channel and even then it is not coming/visible on my dish Tv connection. I am paying approx. 280 Rs/per month for family pack.
I have also tried customer care, but they are not picking the phone even after waiting for approx. 1 hour.

DD Bharti is coming, but DD National channel is not coming.

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DishTV customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2020

DishTV Customer Care's response Dear Pradeep,

We would like to inform you that if your account is in active status and you are still not able to see DD National channel, kindly give a missed call on[protected] to refresh your account. Ensure that your STB is SWITCHED ON - on channel 96 for updation.

Regards,
Online Team
DishTV

Mar 30, 2020

Updated by pradeepsingh999 Hi,
My account is active but now 193 channel is there but it shows you are not subscribed.Why? It is a free channel.
Please give me your no. for miss call.

Mar 31, 2020

Updated by pradeepsingh999 Thanks...
Now it is working fine and my query is resolved now.

Thanks,
Pradeep Singh