[Resolved] Dish TV — digital t v

nanptb

from Tezpur, Assam

Address:	CHEPPAD, Alappuzha, Kerala, 690507
Website:	WINDOWS

I have taken dish tv dth and annual subscription paid.in the meantime trai regulations came into. Now they till march 2019 to finalise their plan.
When selecting online, only few channels are available as alacarta. Balance are all put in packages. Some packages put together to a main package.
Present there anantham package that covers doordarshan pack, kannada pack, telugu pack, tamil pack, malayalam pack further some channels in the anantham itself.
There are option for selecting any one of above other than anantham. When you select dd pack, all other will not be available and if you select malayalam pack other packs including dd pack will not be available. There are some bouquets of dish and the broadcasters also.

Please advise dish tv to give option of all required channels in alacarta and provide liberty to customers to select their own channels or bouquets.

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May 17, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2019

DishTV Customer Care's response Dear Customer (nanptb),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Apr 10, 2019

DishTV Customer Care's response Dear Narayanan A,

Hope you are doing good.

Thanks for sharing the details with us. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Apr 12, 2019

DishTV Customer Care's response Dear Narayanan A,

As per our conversation on [protected], you have confirmed that you are out of the station and you will be back after 3-4 days. Kindly contact our customer care on [protected] or [protected] when you are in town so that needful can be done.

Regards,
Online Team
DishTV