[Resolved]  Dish TV — I' m complaining about. 'tv only showing booting please wait'

Address:Santosh Laxman Salavkar Sai Krupa Housing Society, Floor 1 Room No.4, Vidyanagar,Chendhre ,Alibag-Raigad ,Maharshtra India, Raigad, Maharashtra, 402201
Website:www.dishtv.in

On my Vc No. [protected], TV channel are off from date :13/07/2019. While watching a the Tv, suddenly on Tv display Booting please wait came and channel disappeared. I called the customer care immediately, The customer said that in 48 hours technician will come and resolved the problem but in 48 hours no one technician was came and didn't solve the problem.
The distributor of Mahakali Traders, Goldhalpada, Veshvi, Alibag 402201 said that call the customer care and complain them and also said that the Set-Top is not under warranty. If you paid Rs. 450 /- then we will give you new Set-Top Box under Swap. But when I called the customer care and said all this situation then the customer care said that your Set-Top Box is under warranty our technician will come under 48 hours and solve your problem, you will be need to pay only Rs. 200 /- to technician, But after 48 hours also the technician didn't came and this way my Dish Tv is closed last 48 hours.

I request to Dish Tv to give me my three days back of my recharge.
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Aug 27, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2019
DishTV Customer Care's response
Dear Santosh,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jul 24, 2019
DishTV Customer Care's response
Dear Santosh,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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