[Resolved] Dish TV — My package change without my permission. | |||
I am not getting any kind of proper service from dish tv company and technician. I am using super family pack rs.270/-. My switch off date is 04/06/2017. Then on same day 04/06/2017 i have done my recharge of rs.295/- (Super family pack rs.270/- + sports hd cannel pack rs.25 offer given by dish tv) for 30 days the switch off date is 05/07/2017. After recharge i am not able to watch my sports hd cannels then i call customer care. Then dish tv executive provides the engineer to me. But my problem is not solved. Service request no. Is[protected]. Your engineer is misbehaving with me and my mummy in our home. I have a proof video of your engineer and id card of your dish tv engineer. On 08/06/2017 at 7:00 pm i show my a/c details its show my next recharge date is 16/06/2017 & switch off date 19/06/2017 how it is possible because i have done my recharge rs.295/- for 30 days. Then i call customer care he told me your package is change from service centre or dealership centre. He also given service request no.[protected] i am not told to change my package. This type of problem i am facing from dish tv company. Name: neekunj chaudhary Vc no. [protected] Mobile no.[protected] So, please request you to solved problem today. If my problem will not solve then i have a options to go with consumer court. Thanks Was this information helpful? | |||
Jul 12, 2017 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jun 09, 2017 DishTV Customer Care's response Dear Neekunj ChaudharyHope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV | |||
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