[Resolved]  Dish TV — new charge

I am customer of dish tv. They are charging 153 rupees for the channels which we don’t see at all. We enquire about this, they informed that the minimum amount is charged as per trai guidelines. Because of this, our monthly expenses towards tv has gone up. We expect trai being a government body, works for the benifit of the public. But we are forced come to a conclusion that you are working for the benefit of large corporates. The tv viewers are not at all benefited by your guidelines. We fail to understand why we should pay for the channels which we don’t se even once in a month. Please do not be party for the corporates to loot the public. Please revise the guidelines immediately and avoid
The tv viewers being looted.
Regards,

Muhammed rashid. Kk
Public person
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Apr 28, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2019
DishTV Customer Care's response
Dear Rashid,

Hope you are doing good.

Thanks for voicing your concern. We would request you to get in touch with Zing Digital for further assistance regarding your concern.

Regards,
Online Team
DishTV
Complaint comments 

Comments

TV of channel
DishTV Customer Care's response, Mar 28, 2019
Verified Support
Dear Harish,

We would request you to elaborate your concern along with the registered mobile number and VC no. at write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 5, 2019
Verified Support
Dear Harish,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
1) Chanel not Change fast.
2) 99 Chanel not change.
3) Package channel not showing.
4) Very bad experience with customer care.
5) phone not connect to customer care.
DishTV Customer Care's response, Mar 28, 2019
Verified Support
Dear Vinayak,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 5, 2019
Verified Support
Dear Vinayak,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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