[Resolved]  Dish TV — recharged but not coming of channels and showing of non balance

Address:AT PO PALASPANGA VIA JHUMPURA, PS SADAR

Sir
I made a recharge of 219 family back on. My dish tv vc [protected] on 4 april 2020. Yet all the channels are not coming. Today morning it shows you have no balance where as there is balance is shown in y dish tv mobile application. My repeated missed call for subscription and e mails are not worthy. They are replay that they are processing yet the processing don't complete. Please look in to my issue seriously
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May 25, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 07, 2020
DishTV Customer Care's response
Dear Jitunandan,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Apr 15, 2020
DishTV Customer Care's response
Dear Jitunandan,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

My VC no [protected] is not working from last 7 days. Only 6-7 subscribed channels are working, no fta channels are showing. I tried alot to contact customer care but nothing works. Please solve the problem. Dishtv has complete failure of support system.
DishTV Customer Care's response, Apr 8, 2020
Verified Support
Dear Customer (Galaxydpk),

We regret the inconvenience caused to you. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 16, 2020
Verified Support
Dear Customer (Galaxydpk),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Dear concerned today on 3rd april 2020 i recharge my dish tv.I entered wrong vac no [protected] instead of [protected] of rs.750.please do needful
DishTV Customer Care's response, Apr 8, 2020
Verified Support
Dear Rajsree,

We regret the inconvenience caused to you. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 16, 2020
Verified Support
Dear Rajsree,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
My vc is [protected].I have recharged an amount of Rs 582/- on a wrong vc i.e [protected].I tried to contact the customer care, but the call was kept on queue for more than an hour and disconnected later.Please transfer the money to my current vc i.e [protected].I can provide u with all the details u need.
DishTV Customer Care's response, Apr 8, 2020
Verified Support
Dear Shubham,

We regret the inconvenience caused to you. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 16, 2020
Verified Support
Dear Shubham,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
DD national channel not showing
DishTV Customer Care's response, Apr 8, 2020
Verified Support
Dear Dipak,

We would like to inform you that if your account is in active status and you are still not able to see DD National channel, kindly give a missed call on 1800-270-2102 to refresh your account. Ensure that your STB is SWITCHED ON - on channel 96 for updation.

Regards,
Online Team
DishTV
Sir, I am not able to see DD National,
I complaint many time in Dish tv costomercare but they are not responce any person My VC No. [protected] and my Regstrd Mob no. [protected], Savita Devi
DishTV Customer Care's response, Apr 8, 2020
Verified Support
Dear Dhiraj,

We would like to inform you that if your account is in active status and you are still not able to see DD National channel, kindly give a missed call on 1800-270-2102 to refresh your account. Ensure that your STB is SWITCHED ON - on channel 96 for updation.

Regards,
Online Team
DishTV

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