[Resolved] Dish TV — service charges

Pallavi 5

from Haridwar, Uttarakhand

Address:	81/7A, THDC colony, Haridwar uttarakhand, Haridwar, Uttarakhand
Website:	Service charges

Dear sir,
I have replaced dishtv Box with 3 month warranty period and paid Rs.450 for that to DISH TV on 25 Feb 2019.
Within one month it got again faulty and I approached to DISH tv they charged rs. 250/- just to repair it. I couldn't understand if the unit was under warranty then why they charged. Please suggest should I complaint to consumer forums or else.
Thanks

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May 16, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2019

DishTV Customer Care's response Dear Pallavi,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Apr 15, 2019

DishTV Customer Care's response Dear Pallavi,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV