Disha Eye Hospitals — Tpa disha non cooperation in sending documents to the insurance authority in time and ph. No. Is out of order

Address:	700010
Website:	[email protected]

From sri ramkripal bhattacharjee
73, tarafdar para road
P. O. Authpur
Dist. North 24 pgs.
West bengal
Pin.743128
Mo.[protected]
To
The customer care
Disha eye hospital barrackpore
Sub. Sanction and approval of
Ref. Policy no.311700/48/2017/4635
Pnb oriantal royal mediclaim policyschedule
Agent bc [protected] pnb jagatdal cr3795
Cashless request from disha eye hospital pvt. Ltd.
Claim no.13557250 dt.15.11.2016 at t4.03pm


Sir,
With due honor i am very sorry to inform you that in spite of several representations
To approve and sanction of rs.18000.00 for operation of cataract at disha eye hostital
Fixed on 24.11.2016 no action has yet been taken and no information is received yet
Either from your side or from disha’s side.
I have submitted all the requisite documents including biometric report and every thing
To disha tpa’s office.
It is not understood why disha has not yet submitted duly filled annexure c as per
Agreed ppn package, please expedite disha to receive the same as per your requirement
So that customers are not harassed due to the negative motivation of the disha.
Tpa disha is not receiving the phone.
Please ensure that my operation is tabled on 24.11.2016 as per scheduled.
Hope your good self will look into the matter so that customers are not suffer due to the laps on part of your management to avoid any future complications.

Thanking you,
Yours faithfully,
Ramkripal bhattacharjee
Dated 21.11.2016

Copy to
1. M/s. Med assist india tpa priavate limited
2. [protected]@orientalinsurance.co.in