[Resolved]  DishTV — account deactivated by them for no reason

Address:Cuttack, Odisha, 753003

Sir
I am consumer of dishtv having the vc no-[protected]. I made a recharge of rs200 on 13 feb 2019 when my recharge date was shown by my tv was 17th feb 2019 then i changed my set up box on 14th feb. I paid all the amount regarding that on that day to the representative but now on 20th feb 2019 they swithed off my channels and deactivated my account when i called their coustomer care they are saying that when you changed the set up box your pack also changed to 371 even after this also if someone will calculate then i should get atleast 16 day of service but they just given me 6 day and now they are saying that to activate account i should recharge rs 371 and they are not listening to my complaint i have called them several times in these days. So please sir take some serious steps against them and give me my rights my contact no [protected]
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Feb 25, 2019
Complaint marked as Resolved 
They activated my account for no cost and they also given me service of 20day
DishTV customer support has been notified about the posted complaint.
Feb 25, 2019
Updated by Biswajit Das23
Sir it's been 2 days since i had complained but till now no action has taken yet neither they are calling nor resolving the problem then what is the need of opening this portal is this only opened for showing up
Verified Support
Feb 25, 2019
DishTV Customer Care's response
Dear Biswajit,

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
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Sir it's been 2 days since i had complained but till now no action has taken yet neither they are calling nor resolving the problem then what is the need of opening this portal is this only opened for showing up

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