[Resolved]  DishTV — activation of add on packs

Address:Rohtak, Haryana, 124001

I am a dishtv customer. My vc number is [protected].
I recharged my account today and subscribed to an annual package.
But they have activated a useless add-on pack on there own without my consent. As i can see my account, they had activated 2 add-on packs prior to this too. They are just looting the customers by activating useless add-on packs and deducting the charges from packages.
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Jun 27, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
DishTV Customer Care's response
Dear Akshay Kochar,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
May 22, 2018
DishTV Customer Care's response
Dear Akshay Kochar,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Dear sir/ma'am,
Sony channel is not showing since may 1, 2018
Is there any issues from the network.
Please do the needful asap or any assistant needed.

Thanks
Zahoor

DishTV Customer Care's response, May 15, 2018
Verified Support
Dear Customer (ideazgraphics),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 23, 2018
Verified Support
Dear Customer (ideazgraphics),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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