[Resolved]  DishTV — additional charges on bill

Monthly cost of my subscription is rs 301 including gst since last 3 years.

I noticed today that i have been recharging my dish tv of rs 300 quite often.

On calling customer care, they told that free hd channel was added to my subscription in june 2018. Once the free offer period had expired, dish tv continued charging me for hd channels. I had no knowledge of the free hd offer neither was i informed of charges on lapse of offer. I told the customer care representative mr ratan kumar jha to stop hd channel subscription and to reimburse the additional charges to my dish tv account.

He stopped the hd subscription but refused to reimburse the additional charges borne by me without my knowledge.

I request consumer complaints to take strictest action to prevent such scams wherein dish tv give free hd channels and continues to charge it in subsequent bill without intimation. The viewer had never asked for any hd channels. It is prerogative of dish tv service provider to give free channels under scheme and stop providing free channels after expiry of scheme.
But instead, common man through no knowledge or awareness falls into the trap of these devious schemes by dish tv.

I hope that strict action will taken at the earliest to dissuade such malpractices by dish tv.