[Resolved] DishTV — all channels not being provided as per trai rules | |||
This is with regards to vc no-[protected] Such a bad service. Really irritated giving complaints. Initially to migrate to new plan, you needed to align which was a compulsion for you to do as per trai rules and alignment... You took a month after my escalation to visit and do alignment. Now i had given a complaint saying many channels are not being provided even though i'm paying you the charges. You say i should wait for 15mins and still no Update. Still many subscribed channels are seen blank. No error is seen... Only a blank dark blue screen with dishtv logo on bottom right corner. Even free chanel's... And also zee tv, discovery science... Turbo... Etc not being given. Finally mr. Ashish from dishtv says we need to arrange an executive for which i need to pay... I really don't understand why am i to bare when issue is from your service side. I am clear that i'm not gonna pay you any amount. Now this is last and final... Since 7-8 yrs am using the dishtv and its really getting bad day to day. Finally tell me are you giving a solution by getting the issues rectified or just say not possible... I do have a lot many competitors to subscribe for. Thank you. [protected] Was this information helpful? | |||
Jun 1, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Apr 29, 2019 DishTV Customer Care's response Dear Aditya, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV | |||
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV