[Resolved]  DishTV — asking for child connection charges which is not activated till today

Address:Mumbai City, Maharashtra, 400089

I took child connection paid 400 plus 250 for subscription this 250 was not credited and child connection not activated gave 50 complaints not resolved finally installed airtel in child connection. Now whenever i want to recharge my original connection all money is diverted in child connection dish tv asking for 800 rupees to deactivate child connection which is not a activated till today this is unfair practise even senior officers are not cooperating
Finally i have decided to install airtel and file case on dish tv my registered number is [protected]
Ashok ganatra mumbai
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Feb 25, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2018
DishTV Customer Care's response
Dear Hemal Ganatra,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Jan 25, 2018
DishTV Customer Care's response
Dear Hemal Ganatra

As per our discussion on [protected], we called you on [protected] or [protected], but your Mobile number [protected] is not correct.
As per our conversation on[protected], as you are not using your Child Connection with VC Child VC [protected] and there is no use in future, Parent VC [protected] separated from Child VC on CSAT without conversion charges and kindly recharge and use your Parent VC [protected].

Regards,
Online Team
DishTV
Complaint comments 

Comments

PLease we have not opted for sports pack
How have you send email for that
We will select plan as per our requirement and not as per your wish
Please clarify the same failing which my previous complaints stands good

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