[Resolved]  DishTV — balance deducted but channel not active

Address:Nadia, West Bengal, 741250

My name dilip kr biswas, my vc no is - [protected]. My previous switch off date was 23/02/2019. And i was activated star sport 1 chanel on 09/04/18 that is why my switch off date is 18/10/18 but today i have received the massage your star sports chanel is deactivated. And i had contacted customer care but not clarify me and also disconnect my phone. So request you pls solve my problem as soon as possible.
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May 22, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2018
DishTV Customer Care's response
Dear Dilip Kr Biswas,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Apr 21, 2018
DishTV Customer Care's response
Dear Dilip Kr Biswas,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

My old mobl no is dead so please help me my new no is [protected] and vc no is [protected] and old no is [protected]
DishTV Customer Care's response, Apr 14, 2018
Verified Support
Dear Joy Pol,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 14, 2018
Verified Support
Dear Joy Pol,

As per our conversation on 9476705221, you confirmed us that your issue has already been resolved.

Regards,
Online Team
DishTV

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