[Resolved]  DishTV — booked new connection via dish tv website

I booked dish tv nxt hd new connection on 3 may through web portal, and paid money 1590/- but still not getting any call regarding my connection, i approached to dish tv customer care several times, but they didn't resolve my issue, they asking request no, but request number not sent to my mobile. I have a proof of payment receipt.. And transaction i'd of dish tv infra.. Plz look into the matter