[Resolved] Dishtv — box is not upgraded (vc number: [protected])

1 Review
Sullurpeta, Andhra Pradesh, India
 Jagan reddy Spet on Dec 14, 2018
We have raised the complaint om some channels not coming in dish tv set box. For that customer care team told to upgrade the set top box. I am ok to change the set top box and the customer care person agreed that it will be done in 2 working days. So far no action has taken and we are not getting any channels now.

Complaint raised on 06/dec/2018 and today date is 14/dec/2018
Complaint marked as Resolved Jan 27, 2019

Complaint Status

[Dec 16, 2018] DishTV customer support has been notified about the posted complaint.
Verified Support
DishTV Customer Care's response, Dec 17, 2018
Dear Jagan Reddy,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Online Team
Verified Support
DishTV Customer Care's response, Dec 26, 2018
Dear Jagan Reddy,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Online Team
Updated by Jagan reddy Spet, Feb 08, 2019
This issue solved now. Thanks
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    Dishtv - box is not upgraded (vc number: 01520983146)