[Resolved] DishTV — change of pack without prior customer permission | |||
Hi after customer care executive confirmation i recharged 4999/- for dish prime hd south pack and got activated 1 week ago. Today i received sms that the pack has been changed to old pack without any customer persmission and reduced 2 months validity for this change. How can this happen. Am using this dishtv for the past ten years and this kind of poor attitude and service since year now making customer not happy. Could u pl restore prime hd south pack as it is and next recharge date of nov 2019. Vijay hyderabad Was this information helpful? | |||
Jan 5, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Nov 26, 2018 DishTV Customer Care's response Dear Vijay, Hope you are doing good. We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||
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Dish TV is a renowned thief. First their customer support executive will give you fake commitment and once you recharge for one whole year, they will activate some other plan after day and reduce your validity with your consent. Later they will say that you have confirmed over call and they checked your call recording. but they will not provide that call recording to you also. I am also looking for some proper legal channel to take these people in court and punish them. Any how, after the expire of my recharge date, I am sure to discontinue their services.
Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV