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[Resolved]  DishTV — Changed Sony Bouquet 24 to Sony Bouquet26 and charged the excess amount without informing me

It is very disgusting and unfortunate that You Charged for Sony Bouquet 26 for which i have neither called nor requested by any means. Today when i called your customer care number, Madam is saying that i have requested for this change which is WHITE LIE. when i asked by what mode i have requested, she said online, i asked her to send me the proof then she told, she can not do this. But she may withdraw this plan after my request but what about the difference what they have debited from my amount as the difference, she has no answer for my question that how excess amount will be adjusted. This sudden change of plan occurred THIRD TIME without informing me. I am fed up now by just approach now thatswhy complainig now.
Pl dont repeat this thing in future otherwise i will have to complaint in some other ways as well. Adjust the excess amount in my account which you have charged for 2-3 days.
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Oct 5, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2021
DishTV Customer Care's response
Dear Yogesh,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Sep 04, 2021
DishTV Customer Care's response
Dear Yogesh,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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