DishTV — Changing information without my prior permission of information

Address:	New Delhi, Delhi, 110085
Website:	www.dishtv.in

I have one dishtv parent and 1 child connection...last week i applied for another child connection.. The executive who called me, suggested me to opt for HD connection rather then going for basic box which was my preference..He said 200 is the only price difference by paying 200 Extra I will get the HD connection rather then the normal basic one, . When the dish was installed at my place for this new connection. I called customer care to complaint that picture quality is not clear there the person on call told me that since I have opted for HD box so we make HD the parent connection by default.. They did not bother to inform me about it at the time of sale nor even at the time of changing my parent connection result to this I have lost my 10041 points which is equivalent to 10041 INR. How can u change the parent connection without informing and above that when i am asking to add those point in parent or child they are not doing it.. Saying when the parent connection changes, points attach to parent connection laps automatically. Here I want to say how dare you can do that without asking me or informing me after-all its my property.. I have earned those points my maintaining good records.. Its my right to get them back along with the compensation.

The registered mobile number for parent connection is:[protected]