[Resolved] DishTV — channel not showing and customer care blame on technician and technician blame on system but my issue still not resolved

asif kadri

from Mumbai, Maharashtra

Address:

401, B-5, Ostwal Orchid, Kanakia Road, Thane, Maharashtra, 401107

I have rechaged Dish TV dated on 13 june 2019 but my channel not started i have request for refresh my account 30-50 times but not started. then i have called customer care and he is assigned technician. After long waiting Technician coming today date 16 june 2019. And as per policy service provide in 24 Hrs.

Issue/Error: 102 No aacount balance

Technician says this is system issue call customer care and he will help you. and when i am calling customer care he says i have assigned technician he will solve ur issue am still confused no one replying and reacting properly. And my channel service still not started. Now am calling customer care seniour excutive. He is also saying you want to wait when am asking how much time he/she no answer of my question.

Am wasting my time anf money with this DTH

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Jun 17, 2019

Complaint marked as Resolved

CEO Desk Person My Issue Thanks for support

DishTV customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2019

DishTV Customer Care's response Dear Asif,

Thank you for the acknowledgment, glad to hear that your concern has been resolved. Feel free to contact us at[protected] and [protected] in the future as well.

Regards,
Online Team
DishTV