[Resolved] DishTV — complaint about channel closing

vineetbhushan

from Noida, Uttar Pradesh

Address:	201002
Website:	www.dishtv.in

My dish tv registered number is [protected] and i recharged my account at 25-07-18 at 346 rs at that time channel pogo & cartoon network is comming on 04 or 05 august 2018 dishtv company has closed these channel. Company is doing every thing what it want with out following any eulw and regulatin. Kindly punish the company and make my money revert with penalty.

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Sep 15, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Aug 06, 2018

Updated by vineetbhushan Not following any rule and regulation

Aug 06, 2018

Updated by vineetbhushan Customer is frustrated too much.

Verified Support

Aug 07, 2018

DishTV Customer Care's response Dear Vineet Bhushan,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Aug 07, 2018

Updated by vineetbhushan I am not going to write any email to dish TV.
Dish Tv has to resolve my problem as per consumer court rules.

Aug 08, 2018

Updated by vineetbhushan No action taken by Dish TV till now.
Requested to court kindly take neccesary action against DishTV

Verified Support

Aug 09, 2018

DishTV Customer Care's response Dear Vineet Bhushan,

We wish to inform you that as a valued customer, we have replaced the Disney/Hungama channel instead of Cartoon network/Pogo. Moreover, we have activated Cartoon Network/Pogo and you can watch till your next switch off date i.e.27/Aug/2018. Post, that it will be available at Rs. 12.5 +18% G.S.T = Rs 15/- per month. Kindly note that a lock-in period of 30 active days is applicable on the requested Add-On pack(s) which cannot be deactivated before the completion of the lock-in period. To activate Cartoon Network/Pogo, you can also give a missed call on [protected]/ [protected]. To allow smooth updation, please switch-off your Set-Top-Box from the main power supply, then switch it on and tune in to Channel 96 for 15 minutes.

Regards,
Online Team
DishTV