[Resolved] DishTV — complaint regarding new connection | |||
Dear team I have requested for new connection and customer care executive provided information regarding same but after that i have received a call from dish tv delear and he was told me that customer care executives provide me wrong information and will not be provide any benefits which was told by the customer care executive. Who had misguided me my dish tv booking tokan no. Is 7976711 Without my confirmation they closed my booking and reason mentioned that customer refuse to pay Was this information helpful? | |||
Jun 3, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Apr 22, 2019 DishTV Customer Care's response Dear Abhishek, We are sorry for the experience you had. Please share your mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Apr 23, 2019 DishTV Customer Care's response Dear Abhishek, Hope you are doing good. Thanks for sharing the details with us. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Apr 29, 2019 DishTV Customer Care's response Dear Abhishek, We would like to inform you that we have received confirmation from our service team that the new installation has been done. Please contact our customer care helpline [protected] or [protected] if any further assistance is required. Regards, Online Team DishTV | |||
2 Comments | |||
Comments
I bought a connection on 13th April 2019,
I'm not able to create an account on dish TV online to view my package while registering when I enter my VC number or my mobile it's displaying invalid VC number or mobile number is not registered
I'm not able to create an account on dish TV online to view my package while registering when I enter my VC number or my mobile it's displaying invalid VC number or mobile number is not registered
DishTV Customer Care's response, Apr 25, 2019
Verified Support
DishTV Customer Care's response, May 3, 2019
Verified Support
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FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
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Latest date 19.04.2019.
Complaint no. 106777
Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV