[Resolved]  DishTV — complaint upon technician from goldcrest dealer, thirumullaivoyal, chennai

Address:Tiruvallur, Tamil Nadu, 600054
Website:www.dishtv.in

I'm Vijayan from Avadi, Chennai. VC No. is[protected]. Technician Mr. Aravind Raj who handles both services from DishTV & Videocon D2h from Goldcrest Dealer & Service Centre, Thirumullaivoyal, Chennai reached us for the Request of Set Top Box Issue which was not working Completely. Mr. Aravind Raj came on 25.12.2018 at Morning to handle the issue. Mr. Aravind Raj, the Stupid Lunatic Technician swapped with a Damaged Set Top Box & also without updating the Software. DishTv customer care of Tamilnadu circle is the Best in being Titled as the No.1 Worst Customer Care, Even the Supervisor also doesn't responds properly & in time also. DishTv Customer Care as always acts as Tortoise or as a Statue. I demand that DishTV should cancel their Dealership agreement with Goldcrest. No Proper Invoice, No Skilled Technician with GoldCrest. I demand DishTv to take actions upon Mr. Aravind Raj & also with GoldCrest Service Centre, Thirumullaivoyal. for the clarity of Consumer Compliants forum, I have also attached invoice with which I signed after again reswapping on 4th Jan, 2019 with Technician Mr. Jeevarajan of same Service Centre.

Technician Mr. Aravind Raj
[protected]
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Feb 13, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2019
DishTV Customer Care's response
Dear Vijayan,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Complaint comments 

Comments

My Dish TV VC No. [protected]. I want to change my RMN as my old no. Is changed. Please change it as soon as possible.
Manan Bhuria's reply, Jan 5, 2019
Change of RMN
DishTV Customer Care's response, Jan 11, 2019
Verified Support
Dear Manan,

Hope you are doing good.

Thanks for reaching out to us. Please write to us about your concern with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jan 22, 2019
Verified Support
Dear Manan,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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