[Resolved] DishTV — dd national is not showing on my dish tv | |||
Sir i am a dishtv customer since last 10 years. All mendatory channels of dd are running on my dishtv except channel no 193 i. E. Dd national. I tried to contact customer care but no response. I gave missed call also on call back no but not received any call back. Now when i gave call to [protected] (To activate a channel) from my registered mobile number, i received a massage that 'cannot proceed your request as dd national is only available on mpeg4 please upgrade at only rs 999'. When theses are mendatory dd channels than what is the condition of mpeg4. I had a connection of hathaway also which is not mpeg4 and running dd national. My vc no is [protected]. Please help me sir. Thanks and regards. Was this information helpful? | |||
Mar 31, 2020 Complaint marked as Resolved They refreshed my STB and now it's working fine. DishTV customer support has been notified about the posted complaint. Verified Support Mar 30, 2020 DishTV Customer Care's response Dear Naresh, Hope you are doing good. We would like to inform you that if your account is in active status and you are still not able to see DD National channel, kindly give a missed call on[protected] to refresh your account. Please ensure that your STB is SWITCHED ON - on channel 96 for updation. Regards, Online Team DishTV | |||
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