[Resolved] DishTV — deactivating my addons on every friday

Kasif Kashif

from Etawah, Uttar Pradesh

Address:	Etawah, Uttar Pradesh, 206001
Website:	www.dishtv.in

I don't know what and why DISHTV playing Games with me even after I paid full of Amount at the time of recharge My DISH TV VC including ADD ONS for three months and their Representatives always giving silly and meaningless excuses forever. Today I received a sms message that's "FAMILY HD has been activated at Rs.83.90+18%GST=Rs99 per month. Your revised Switch Off date is 27-01-18. Please tune into channel 96 for smooth updation"
I need to mention that they are doing this same every week.
Please help me. I don't know what to do? DISHTV Representatives are not listening to me and doing as they like.

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Feb 22, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Jan 19, 2018

Updated by Kasif Kashif Each and every friday dishtv deactvate my family hd pack. Last friday dishtv deactvate my family hd pack again and again then i submitted issue on dishtv app. Today again dishtv deactivated the same. When i talk to dishtv customer care service their representatives are always helpless forever. I don't know how to deal with them. Representatives always giving silly excuses to avoid my issues.

Verified Support

Jan 22, 2018

DishTV Customer Care's response Dear Kashif (Kasif Kashif),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Jan 25, 2018

Updated by Kasif Kashif Hey Dishtv,
Tomorrow is Friday and I think DISHTV will deactivate My Add-on of Family HD again.

Jan 27, 2018

Updated by Kasif Kashif I'm really fed up with DISHTV'S After Sale Services. My Family HD PACK always deactivate by DISHTV and Sending me a SMS regards it that Your FAMILY HD ADD-ON PACK has been successfully deactivated on your request but I need to inform DISHTV I never requested regarding deactivation of any PACK. I will never recommend anybody to buy or Installation of DISHTV. DISHTV is really fraud and cheater Connection of Our INDIA. Also I need to inform DISHTV to reinstall the FAMILY HD ADD-ON PACK because I already paid for it for 3 Months. I also complaint on website https://www.consumercomplaints.in but DISHTV never cared for it's faithful cum innocent customer. Please Restart My FAMILY HD ADD-ON PACK now.