[Resolved]  DishTV — Disappointing after sales services & complaint handling - disconnection prior to expiry date

Address:145600
Website:www.dishtvchannel.com

My customer id# [protected], dishtv pakistani channels switched off just after one month of subscription on 13 april instead of 13th july, after several complaints by email their rep mr.Farooq simply informed me "cal on our helpline number", since i live out of india so its not feasible for me to do overseas call, at support some one send me email with ticket # 161 with no name or contact details, later i tried their whatsapp number and they just replied again and again asking same details and telling me we will revert back however nothing yet happened since last one week of so many emails, and whatsapp messages exchanges
it seems that they don't bother about customer care much, neither they do care of their reputation.
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May 25, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2017
DishTV Customer Care's response
Dear Mohammad Jawwad

Hope you are doing good.

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
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