[Resolved] DishTV — dish charged me 3 month for vas without my permission and notification

ramjane25

Address:

Dish tv charged me for 3 month valued added services (Vas) without my permission and notification for my dish tv vc no. Is [protected].

When i call to dish tv customer care they told me that they activate the vas because they apply an offer without notification and without my permission. Total 2 vas services was added to my dish tv account on 26th march and there was no notification was given and neither they ask me. They deduct the vas charges from recharge amount. Before 3 days when i get got recharge reminder within 20 days from last recharge then i check what is wrong. Then i got they are charging me 117/- (Inducing gst) per month for 2 vas services.
When i complaint against it they are giving me only 50/- like i am begging from them.

This is totally cheating and fraud by dish tv and i want my full money back.

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Aug 6, 2021

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2020

DishTV Customer Care's response Dear Customer (ramjane25),

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV