[Resolved]  DishTV — dish tv and online dth provider against

Address:	Kurnool, Andhra Pradesh, 518003
Website:	Online DTH and dish tv

Hi,

This is regarding the new connection which i took but as per the new connection terms i'm supposed to receive rs 2000 coupes which 8 haven't received and moreover, i took connection for 37 months but got message stating connection will be stopped at 29 november 2018.
Request you to kindly address this issue on immediately. Else i will be left with no other options than going to consumer court.
I have attached the relevant snapshot of payment and new connection related.

On fri 9 nov, 2018, 11:05 am shaik magbul, wrote:
You can call me now.

On fri 9 nov, 2018, 9:31 am customer care, wrote:
Dear mr. Maqbool,

Thank you for writing to dish tv.

As per our telephonic conversation on we have discussed
Regarding your recharge offer related concern.

Moreover, we wish to inform you that your payment of rs.5450/- against
Your vc no. [protected] is yet to be received by us. We would request you
To kindly wait for 24 hours for the payment status confirmation since it
Has been made online.

In case you do not receive a payment confirmation within 24hrs, request
You to kindly write back to us with the following details and payment
Snapshot in jpeg or pdf format:

Vc no.:
Payment amount:
Transaction id:
Transaction date:
Bank/ wallet name:
Furthermore, we have received your last payment of rs.10/03/11/2018.

Your recharge date is 26/nov/2018 and switch off date is 29/nov/2018.

For further assistance, please call us on[protected].

Happy viewing!

Regards,
Guddan kumari
Customer service
Dishtv

Save upto 48% with new annual prime packs! Now get all hd & sd channels +
2 regional add-ons at rs.4236+gst and all sd channels + 2 regional add-ons
At rs.3389+gst. Tnc apply

For any assistance, please contact us on[protected]Local call charges
Apply) or to get a call back from us, sms: call me to 57575 from your
Registered mobile number.

You can refresh the vc by giving a missed call on[protected]Toll
Free) from the registered mobile number.
For any assistance, please contact us on[protected]Local call charges
Apply) or to get a call back from us, sms: call me to 57575 from your
Registered mobile number.

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Sir iam purchase 37 months package online dth service provider he advised
37 months free and 2000 free deepavali gift online vochars so i will book
Deepavali offer but not given vochars big inconvenience me so pl pursue

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