[Resolved] Dishtv — dish tv area falls under "cable violent area"

 
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dombivli east, Kalyan, Thane District, Maharashtra, India
 pramod.vinerkar on Mar 18, 2019
We are residing in dombivli midc near tilak college. The dish tv people are saying (Escaping) saying that they will not serve their customers since the area is a "cable violent area" and it is our headache to get the things done in the area with local technician. The local technician is charging as he wish and dish tv is not ready to compensate for the amount. They are simply saying that "they will not get/benefited by compensating the amount charged by the local technician. It is the duty/resposibility of the dish tv to serve his customers or compensate the customers, if not done, it is a lack of service and it should be penalised. Dish tv may be taking commission from a dealer/installation person. Mob. [protected]
Complaint marked as Resolved Apr 26, 2019

Complaint Status


[Mar 18, 2019] DishTV customer support has been notified about the posted complaint.
Verified Support
DishTV Customer Care's response, Mar 19, 2019
Dear Pramod,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected]

Regards,
Online Team
DishTV
Verified Support
DishTV Customer Care's response, Mar 23, 2019
Dear Pramod,

We hope our team got in touch with you and shared all the requisite information.

Regards,
Online Team
DishTV
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    Dishtv - dish tv area falls under "cable violent area"