[Resolved]  DishTV — dish tv channels are disappearing

From last 6 moths dish tv is silently removing some channels, they have disappeared from my channel list. Even some of free dd network channels also been removed. When i called dish tv customer care they suggested me to replace the setup box which i bought only two years back. It seems my set top box is obsolete now. I think this is cheating customer, why do they need hd set top box for sd channels like dd chandana.
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Mar 16, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
DishTV Customer Care's response
Dear Bhagath Ac,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Feb 13, 2018
DishTV Customer Care's response
Dear Bhagath Ac,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

VC no [protected],

Dear Sony ten,

Recently I noticed that just before south Africa series, Sony ten channels are disconnected and asking me to contact office to resubscribe by paying extra. This attitude is not acceptable.Kindly Help me to solve the issue.

Regards,

Sivakumar.S.

DishTV Customer Care's response, Feb 6, 2018
Verified Support
Dear Sivakumar Sampath,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Feb 14, 2018
Verified Support
Dear Sivakumar Sampath,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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