[Resolved] DishTV — dish tv cheating customers | |
I am a dish tv user and i activated my dish tv dth account for 12 months for max hd club with 1 language pack on 14th april 2018 & switch off date is 13th april 2019 which includes channel named sony espn. When i Bought this connection they promised me dth connection having recording facility and program remainder facility but now they removed these facilities and remove sony espn channel from my dth without any prior notification or any alert to my mobile or my email id and now they are demanding price for activating these facilities and the channel and giving me reasons like software got upgraded. But i believe there is no right to remove these facilities and a channel before my switch off date because i already paid for these facilities and the channel. My dish tv reg. [protected] mobile no. Is [protected]. Was this information helpful? | |
Jan 13, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Nov 27, 2018 DishTV Customer Care's response Dear Sakthivel, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Dec 11, 2018 DishTV Customer Care's response Dear Sakthivel, As per our telephonic conversation on [protected], we have taken your feedback regarding annual package and shared the same with the concerned team, who will certainly evaluate it and take appropriate action for making your experience with us seamless and delightful. For any further assistance, please write back to us or call us on[protected]. Regards, Online Team DishTV | |
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV