DishTV — dish tv failing to resolve issues

Address:

Dehradun, Uttarakhand

I have a dish tv connection with VC No [protected]. There is an additional connection linked to the account with VC No [protected].

I am not getting transmission in the child connection since 10 Feb 19 and have been contacting the customer care since then. I had made a number of calls with no results.

It reached a point where the customer care staff started replying in a rude manner when i asked for a deadline for resolution of the problem.

This forced me to migrate to a different service provider. I had requested dish tv customer care to terminate my connection and refund the money in my account.

The customer care every time says that i would get a call regarding the same but never reverted back. I had even posted my concern on the "Write to CEO" forum of the dish tv website. Still i havent received any response for the same.

This is a clear cut case of cheating the customer and depriving him of his hard earned money. The himself seems to be heading the team of bandits to loot the customer.