[Resolved]  DishTV — dish tv product not working - customer servicing tat violation

Address:Mumbai City, Maharashtra, 400095

Dish tv product is not working & a complaint (Req. No.[protected] was registered on 16th june 2018. As informed by the customer care of dish tv, the service visit tat is 24 hours & technician from dishcare centre will visit us between 13:20-14:20 hrs on 17/06/18. The technician did not visit till now & the company is refusing to schedule visit as per our convenient time, & also not accepting request for refund of recharge done.
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Jul 27, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2018
DishTV Customer Care's response
Dear Nimish Karn,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Jun 18, 2018
DishTV Customer Care's response
Dear Nimish Karn,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jun 26, 2018
DishTV Customer Care's response
Dear Nimish Karn,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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