[Resolved] DishTV — Dish tv upgradation | |||||
I was contacted by dishtv for dishtv upgradation with cashback offer of rs. 1199. I opted for the offer and they promised for complete replacement of hardware. But upon visit by the technician he replaced receiver, lnb and remote control only dish antenna and wire (10m) was not provided as committed by dishtv company customer service and sales management team. I complaints against it various times to dishtv but nothing was done till now, every time i was giving a complaint request number and it was closed without any action. My latest two request no’s are as[protected] and[protected] and a promise that it will be solved shortly. The dealer involved in my case of my upgradation is shah sales corporation headed by tariq ahmad shah from anantnag. The dealer also promised several times to give everything related to my offer but never did. The dealer said that i had upgraded thousands of dishtv connections but never gave anyone dish antenna and wire as what subscriber can do against me, nothing these were the exact words of dealer. My vc no is [protected]. Being customer from 2006 to till date if they can betray me then what can be said about new subscribers. Was this information helpful? | |||||
Aug 14, 2017 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jul 11, 2017 DishTV Customer Care's response Dear Ashiq Nazir Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your registered mobile number and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Jul 12, 2017 DishTV Customer Care's response Dear Ashiq NazirHope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV | |||||
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