[Resolved] DishTV — dish tv/about new connection | |||
I ordered new connection of dish tv online on ' my dish tv' app on 11th august 2019, but no installation is done and payment is done online of ₹1, 590. Now the installation is cancelled by dish tv technician but no request of cancellation is done by my side then also a message has come from dish tv that consumer has cancelled the order. I called dish tv call centre and tell my problem but as they said they will refund money. Till date no money is refunded. Please refund as soon as possible Was this information helpful? | |||
Oct 7, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Aug 22, 2019 DishTV Customer Care's response Dear Samruddhi, We are sorry for the experience you had. Please share your mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV Verified Support Aug 23, 2019 DishTV Customer Care's response Dear Samruddhi, We are unable to track your detail, thus, request you to please share your mobile number via direct message. Please click on the given link for the same:- http://bit.ly/2YyYzjk Regards, Online Team DishTV Verified Support Aug 29, 2019 DishTV Customer Care's response Dear Samruddhi, This is to inform you that we have not received your contact number on the above shared URL, request you to kindly email us on [protected]@dishtv.in so that we can look into the matter and help you out in the best possible way. Regards, Online Team DishTV Verified Support Sep 02, 2019 DishTV Customer Care's response Dear Samruddhi, We tried contacting you on the number [protected], but the number was not contactable. Moreover, we would like to inform you that we have received the confirmation from the account team that the refund has been processed and the amount will be credited in bank account within 7 - 10 working days. Regards, Online Team DishTV | |||
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