[Resolved] DishTV — Error 301

Vickrant Sawant

from Deulgaon Raja, Maharashtra

Address:

Pune, Maharashtra, 411037

Every 30-35 minutes i get this error and then i hv to switch off my set top box for 2 minutes. Then unplug d cable and replug it back and the problem. Is sorted.
I called customer care and they advised me to change the box which is not a solution. They just wanted me to spare money on repairs and to get a refurbished settop box, and they are not giving any warranty on that.
Very cheap type of service and low grade set top box i guess.
Never expected any such cases from dishtv... Hoping to get a permanent solution and not just a work around.

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Jun 9, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

May 02, 2017

DishTV Customer Care's response Dear Vickrant Sawant

Hope you are doing good.

We are sorry for the experience you had. Please share your problem with your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

May 09, 2017

DishTV Customer Care's response Dear Vickrant Sawant

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV