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[Resolved]  DishTV — error 301 not resolved

I am facing error 301 with number of free to air channels. But when i called the customer service, they asked me to book a technician visit for which i have to pay rs. 200/- +gst. I am unable to understand why i should pay. I have already paid for the channels and now i have to pay again for the resolution of the problem with the channels. Why should i be charged twice.
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May 7, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
DishTV Customer Care's response Dear Prem Prakash,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Mar 23, 2019
DishTV Customer Care's response Dear Prem Prakash,

Our team tried to connect with you on [protected], but call not getting connected. Kindly share an alternate number or contact our customer care on[protected] so that needful can be done.

Regards,
Online Team
DishTV
Complaint comments 
2 Comments

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Comments

I call the company to about in information
But he did not solve this problem
I have complaint this to
Thank you
Reply
DishTV Customer Care's response, Mar 22, 2019
Verified Support
Dear Guru,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Mar 30, 2019
Verified Support
Dear Guru,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
My VC number:-[protected]. Dish tv does not shown free channel aakash aath though I repeatedly complain in Dish TV. But Dish tv. does not responses yet. I had recharge amount Rs. 867. Please help me if you can.
Reply
DishTV Customer Care's response, Mar 22, 2019
Verified Support
Dear Prince,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Mar 23, 2019
Verified Support
Dear Prince,

As per our conversation on phone number 8961321932, you have confirmed that your issue is already resolved.

Regards,
Online Team
DishTV

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