[Resolved]  DishTV — error 402

Address:Ranchi, Jharkhand, 834002

I am dish TV HD viewer from last 2 year..and have 2 connection child & parents. And pay regularly RS.850/- per month.
I m unable to watch dishtv from last 3 days

Screen show error...402
I m complained customer care...
Then customer care executive say pay 600/- approx for service of this type of error.

I am not understand ...why I pay service charge pay for setup box or VC Card error.

I am ask to customer care executive, I don't want to any service charges for setup/vc card error problem . Customer care executive say must pay charge 600/- then u can avail this dist tv. Service.

I am ask to executive I disconnect the dish TV both connections..Executive say of course this is your choice.
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Dec 4, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2017
DishTV Customer Care's response
Dear Syed Fakhar

Hope you are doing good.

We are sorry for the experience you had. Please share your correct 11 digits VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Nov 01, 2017
DishTV Customer Care's response
Dear Syed Fakhar

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
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