[Resolved] DishTV — Extra Charge taken on Free installation. | |||
Hi, I am Piyush Sahu. I have ordered Dish TV and on the installation day the service engineer has charged me INR 290/-(120 for extra cable and 170 for AV lead cable). According to the order it was said that the installation and service would be for 1 year would be free. On calling customer care I was told that only 10mt. wire is free and above that INR 12/ mt. would be charged which I was ready to give. But the cost of AV lead wire which the customer care itself conformed was not more than INR 60 which was charged to me for INR 170. The service installation person also refuse to take check for the payment and demanded for cash. Thus, I have also demanded the bill for the same cash payment. Please let me know if any thing can be done against such fraud. Because we all people are suffering to remove such 420 from our country by demoralization and all doing our best. Please do not let the effort and suffering of our country get wasted. Regards, Piyush Sahu. Nagpur(Maharashtra). Mob: [protected]. Was this information helpful? | |||
Jan 29, 2017 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Dec 26, 2016 DishTV Customer Care's response Dear enjoypiyush Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Dec 28, 2016 DishTV Customer Care's response Dear enjoypiyush, Hope you are doing good. As per our conversation with you on [protected], it has been informed that a payment of Rs 170 has been done on your vc [protected] from our service team against overcharged. Switch off date of connection has been shifted to 28 Jan 20. Regards, Online Team DishTV | |||
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Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.
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