[Resolved]  DishTV — Failed recharge but money deducted

On 7/9/20 I made payment of Rs 160 via dishtv app.
No recharge was done, but money was deducted. Received a "
"https://www.justrechargeit.com/dishtv/dtran/DTccavResponseHandler_Instant.aspx " error at the very end of a payment.
I do have a screenshot of the failed page and money deducted twice on 7/9/20 as i have attached.
I had to make a payment at that moment so i did again.
It was successful, but i want my ₹160 money back or a free next charge as soon as possible.
I am leaving this complain at evey other platform of dishtv.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2020
DishTV Customer Care's response
Dear Prashant,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Dear Prashant,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information